CALL CENTERS

Responsive. Informative. Courteous.

Whether calling to book a trip, checking the status of their ride, or seeking information about how to use the service, passengers rely on call centers as part of their experience with the transit services they ride.
Customer Service

Professional & Friendly

Customer service
Customer Service

Professional & Friendly

Customer Service

Our professional, friendly call-takers provide the highest level of customer care. They are trained in customer service techniques and are knowledgeable about the services they support, enabling them to respond decisively and competently to passenger inquiries.

Dispatch

Effective dispatching drives a reliable service. From driver check-in to the end of the service day, our dispatchers are responsible for keeping service moving. They ensure our drivers are prepared for service and coordinate support to maintain service continuity.
Dispatch

Effective and Reliable

Dispatch

Effective and Reliable

La Puente white bus
El Sol Bus in blue and purple
Sunshine bus
El Monte bus at a bus station

A TRANSPORTATION PROVIDER YOU CAN TRUST

Southland Transit is trusted by some of the most high-profile transportation authorities in Southern California. We provide world-class, transparent, efficient contracted transportation services that are tailored to each client’s specific needs.

WE PROVIDE TAILORED TRANSPORTATION SOLUTIONS

Whether developing transportation offerings that meet the requirements of an RFP or creating new programs for public or private clients, STI has the experience, talent, and resources to customize the right solutions for your needs.
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